FAQ

  • WHAT SHOULD I DO IF THE GOODS DID NOT SUIT THE SHAPE, COLOR OR SIZE AND OTHER REASONS?

    Within 14 days from the date of purchase (not counting the date of purchase) - you can commodity, which was not used, preserved appearance and consumer properties, and is not in the list of goods not subject to exchange or return: To exchange for a similar without recalculation of the cost To exchange for any other with the appropriate recalculation of the cost To return and receive money paid for it How to assess the preservation of the trade dress: In good light, without the use of special means on the goods should not be visible traces of use in the form of minor scratches, scuffs, and even more chips, dents or cracks. The easiest way to assess whether or not the item is in good condition is to ask yourself, "Would I buy this item as new?"

     

  • WHAT IS THE WARRANTY PERIOD FOR MY PRODUCT?

    The warranty period of the product is calculated from the date of its sale. It is usually stated in the product's operational document (warranty card, data sheet, label, or other document accompanying the product).  On the website of the manufacturer of your product

  • Do you deliver to the apartment and lift to the floor?

    Please note that targeted delivery is made to the entrance of the building.
    Goods from the section "Household appliances and interior", large goods from the sections "Fitness", and "Children's world" (trainers, cribs, children's furniture, mattresses, etc.) are delivered to the apartment.
    The cost of manual entry into the apartment depends on: the size of technology, complexity of lifting and availability of elevators (where the goods are placed in the packaging).